Mark Rosenberg
About
- Username
- Mark Rosenberg
- Joined
- Visits
- 294
- Last Active
- Roles
- Member, Administrator, Moderator, Staff
Comments
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Please see: https://help.hipecommerce.com/support/solutions/articles/14000108713-can-i-block-a-buyer-
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If you've made a mistake when you've left feedback, you can request the feedback to be withdrawn. Just click on the "Contact Us" link in the footer of any page and contact our Support Team. For reference, from our Terms, here's our full policy on c…
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Note that this member (as well as the additional account noted) was previously removed from HipComic. We also worked with PayPal to help ensure that any Sellers who this buyer purchased items from were covered by PayPal's Seller Protection.
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When you list an item with the Homepage Featured upgrade, your item will appear equally on the Homepage among all other Featured items. However, note that there's a small subset of items which will show every ~5 minutes, and then they'll be changed …
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You can select Hulk for the Main Character, which is listed as "Incredible Hulk" At the moment, we do not offer the ability to write-in values for Main Character, because this would quickly lead to different names, spellings, etc. for the same char…
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Yes, from the Members Area > Selling > Orders page, you can click on the "View on PayPal" link, which will take you directly to the PayPal transaction page, which includes a "Ship" link which you can use to print a shipping label. In general, …
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We should be able to automatically fix this, for all listings, regardless of what the Seller entered. Very soon...
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See: https://help.hipecommerce.com/support/solutions/articles/14000108734-how-do-i-sync-my-ebay-store-
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Just make sure you're signed into your HipComic account, and then click here: https://www.hipcomic.com/members/tools/ebay-sync and then click "Enable" and follow the onscreen instructions.
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HipStamp and HipComic are two separate websites. In order to sell (here) on HipComic, you need to have an account with us (which you already do if you're posting here) and you'll need to have a HipComic Store Subscription. For more details on our …
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You can contact any Seller by clicking on the "Question" tab at the top of any listing. If you believe there's an issue with a Seller's shipping charges, or you're not receiving a discount shown - feel free to reach out to the Seller directly, or br…
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Hi John, Welcome to HipComic! The Stores directory is updated about once an hour and includes all active stores with 1 or more items currently listed.
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Hi Charles, I'm sorry to hear that you're having an issue checking it out. It looks like the issue is on the Seller's end, and there may be an issue with their PayPal account. Our team is currently following-up on this, and will get back to you soo…
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Hi Steve, I'm sorry to hear you have had this experience when participating in our auction events. We'll follow-up with the Seller in more detail to find out what happened here, and take appropriate action. I can also go ahead and offer you a $25 c…
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Hi Jedediah, If you already have your inventory in a database, you should be able to export your inventory into an appropriate format to use with our Bulk Lister. For more details on how our Bulk Lister works, please see the following: https://sup…
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You can always review the exact shipping cost for any item listing, to any item location before you make a purchase. Just click on the Shipping tab on any item listing page to review the shipping cost.
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As a buyer, if you have an issue with an order, we recommend that you try to resolve the issue with the Seller, and if you are not satisfied with the resolution, please leave appropriate feedback. We review all feedback, as well as issues with cance…
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This isn't a bug per se, as the buyer made two separate offers on the listing. It would, however, make sense not to allow a buyer to make a second offer when they already have one outstanding.
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Please note that you're welcome to use our forums to discuss items you would like to purchase and check on availability with other members. However, all sales on HipComic must be made through HipComic, by creating a listing for the relevant items. I…
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If you haven't received payment within 14 days, please feel free to reach out to us for assistance. Off the top of my head (this could be wrong) feedback can be left for 90 days.
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I sell comics here myself, and out of about 200 orders, I never had any unpaid orders. However, 2 weeks ago, I had 4 out of 20 unpaid. I followed-up with all of the buyers, and at first I did not receive a response, but now 3 out of 4 all paid - the…
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If you leave negative feedback against a member, they are not allowed to simply retaliate and leave negative feedback against you. This is against our terms and conditions and would be removed. Feedback is one piece of information we use when takin…
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If you have won an auction item, and make another purchase (using the shopping cart) within 6 days of when you won the auction, your orders will be automatically combined at checkout.
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HI Tommy, I am sorry to hear that you had an issue placing bids on comic books you were interested in. I'm not aware of any other bidders having any similar issue currently, or at any time in the past. However, I will have out team follow-up with y…
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Hi Luis, I'm sorry to hear you're having an issue with an order you've placed. Rest assured that when you place an order with HipComic, if you do not receive the item you paid for - you're fully covered by PayPal's Buyer Protection, which means you…
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The Postage Costs and Methods you set are up to you - but there's just a single Cost for each Method you create. So for example you could offer First-Class Mail at $2.95 and Priority Mail at $6.95, etc. The buyer can then select any option you've cr…
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Hi Luis, Each Seller is responsible for their own items, so if you have a specific question about an order, including if it's been shipped - please contact the Seller directly. You can do this from the Members Area > Purchases page. Also, pleas…
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Yes - that's what our feedback system is for with regards to buyers. If a buyer does not pay for an auction item, or respond to any messages - please leave appropriate feedback. That being said, if you're not receiving any response from a buyer, be…
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Hi Robert, We automatically and periodically invoice buyers who have not yet paid for auctions or offers which they've won. However, if you're having trouble reaching a particular buyer who has not yet paid, please click on the Contact Us link at t…
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You can do this through PayPal. From the Members Area > Selling > Sold Orders section just click on the PayPal Transaction ID for any order you've sold. This will take you to PayPal for the transaction in question, and you can print a shipping…